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The latest reports from users having issues in St. Louis come from postal codes 63116, 63118, 63110, 63101, 63108, 63169, 63155 and 63104.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 259,198 ratings
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Problems in the last 24 hours in St. Louis, Missouri
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in St. Louis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near St. Louis, City of Saint Louis, Missouri
The most recent Spectrum outage reports came from the following cities:St. Louis, Florissant, Dupo, Belleville, Hazelwood, Granite City, Collinsville, Saint Ann, East Saint Louis, Fairview Heights, Venice and East Carondelet.
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| City | Problem Type | Report Time |
|---|---|---|
 St. Louis | Wi-fi | |
| St. Louis | ||
| St. Louis | Internet | |
| St. Louis | Internet | |
| St. Louis | Internet | |
| St. Louis | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near St. Louis, Missouri
Latest outage, problems and issue reports in St. Louis and nearby locations:
- Nicki Wilhelm (@NickiWilhelm) reported fromRichmond Heights, Missouri
@Pro11E @Ask_Spectrum Mine is down in Richmond heights too
- Miss Sara Bellum 😘 (@IAmCinnamonSuga) reported fromHazelwood, Missouri
@Ask_Spectrum I don’t see the point. Still going to have crappy service
- Miss Sara Bellum 😘 (@IAmCinnamonSuga) reported fromAffton, Missouri
@B_Elizabeth__ This is how I feel about @GetSpectrum . I even ended up getting a new box and **** still doesn’t work. I’m not getting my $$$$ worth at all
- lydia (@rydiaaa) reported fromSt. Louis, Missouri
@ponyfiasco @GetSpectrum lol that’s so stupid and i hate that for you but honestly i don’t think i’m surprised by it :/
- Miss Sara Bellum 😘 (@IAmCinnamonSuga) reported fromAffton, Missouri
@GetSpectrum count your days!!!! Imma need some reimbursem*nt for as many times my internet goes down!!!! @Ask_Spectrum
- Miss Bree 🌻 (@MarchingDuck) reported fromConcord, Missouri
So my @GetSpectrum internet is kind of sh*t and sometimes my #philotv app lags. Well when it lags the pitch drops lower and I swear Satan is speaking to me from the tv...It’s creepy.
- Walt Walt (@nupsiq1092) reported fromSt. Louis, Missouri
@Ask_Spectrum storms here are bad. Has there been reporting of the internet being out? My cable service through Spextrum is fine here in St. Louis, MO
- Andy Karandzieff (@kzieff) reported fromSt. Louis, Missouri
Now both phone lines are down @ATT your service to the inner city is awful thanks for neglecting us.@GetSpectrum if you would like our business please DM a good phone number to call so we can switch our service over to you.
- Add Your Name (@ball_parkFRANK) reported fromConcord, Missouri
@Ask_Spectrum Sure, but it’s consistently poor service. We’re gonna be exploring other options.
- Batsy Belfry🦇🖤🥃💜🌮💟🌯💚➰ (@BatsyBelfry) reported fromSt. Louis, Missouri
Is @GetSpectrum in St. Louis MO broken???? Why will my phone not contact to internets or Spotify???
- Andy Karandzieff (@kzieff) reported fromSt. Louis, Missouri
Good news after providing the expert Customer service people for @ATT my business name address AND phone number they are unable to locate our account And the sh*t show continues! Call ya tomorrow @GetSpectrum
- lydia (@rydiaaa) reported fromSt. Louis, Missouri
our cable wire fell out of our house so we haven’t had internet since 2pm and while it wasn’t a big deal before, the guy said (at like 5:30) he’d be here tonight to fix it and now it’s 9:40 and it’s not fixed why @GetSpectrum ??? why did y’all lie??? i’m so bored. 💔💔💔
- Andy Karandzieff (@kzieff) reported fromSt. Louis, Missouri
And considering that we can only do curbside or carry out right now your phone service affects my bottom line if you think @GetSpectrum would be a better option since their internet service is much more reliable than your phone service just let us know Thanks
- 1984 Gold Medal (@VWEBBJR) reported fromSt. Louis, Missouri
Anybody else @GetSpectrum down???
- Vanessa (@VRCarroll) reported fromSt. Louis, Missouri
@GetSpectrum I got cable after a decade for more clear signal than an antenna... I am very unhappy with what is happening right now with the first new @parksandrecnbc in 5 years
- Add Your Name (@ball_parkFRANK) reported fromConcord, Missouri
@Ask_Spectrum We finally were able to get a hold of someone after almost an hour. This isn’t the first time we have had a problem with service.
- Andy Karandzieff (@kzieff) reported fromSt. Louis, Missouri
@Stingsgirl Yes it’s a shame but we will be switching to @GetSpectrum next week obviously @ATT does not have the capability to provide service to a urban area or has any intentions to upgrade the old lines in this area so it’s bye bye @ATTBusinessCare and hello @GetSpectrum
- Doc Wilson (@themosesguthrie) reported fromAffton, Missouri
@MarreroJay @itz_mizdee @Ask_Spectrum They are awful.
- Andy Karandzieff (@kzieff) reported fromSt. Louis, Missouri
Making the switch to @GetSpectrum waiting for install date! Goodbye @ATTBusinessCare your infrastructure is awful and your unwillingness to fix the whole problem is disappointing but not unexpected. Underserving urban communities for years
- DS (@diggs808) reported fromConcord, Missouri
@GetSpectrum Why did a power cycle completely reset my wireless router, including the admin password? I’m holding you responsible if my network gets compromised because your routers have the lousiest defaults on the planet.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Greg w/ 2 g’s (@SoccerChauffeur) reported
@Ask_Spectrum A tv outage last night, and an internet outage tonight. What’s up with your service? You’ve been too good to start acting like this. Please get your sh*t together.
- Elisabeth Fitzgerald Needs YOU To Wear A Mask. (@ElisabethFitz) reported fromLos Angeles, California
@Ask_Spectrum Any idea when this Los Angeles outage will get sorted? It was supposed to be back at 5pm but it’s half past 7 and nothing. I’d like to finish my work for the day.
- Kevin Conaway (@Kevin_Conaway) reported
Hey @GetSpectrum @Ask_Spectrum my internet has been bad and your website has indicated and outage in my area for a week now. What’s going on? Hudson, OH.
- Kevy (they/them) (@kevyPride) reported
@Ask_Spectrum I dm’d, please help
- thecedar14 (@thecedar14) reported
@GetSpectrum This is your answer to BBB after every complaint. A Charter representative contacted *** and discussed the above information. The representative provided Charter’s direct contact information to *** for future reference. Regards,Corporate EscalationsCharter Com
- Zadidoll (@zadidoll) reported
Nothing like a @GetSpectrum tech to test positive for COVID shortly after being rude to my daughter who didn’t want to let him in. The director of operations called her today to let her know the tech tested positive. She told the DO that the tech was adamant about entering...
- Sarah lansden (@sarah_lansd) reported
@Ask_Spectrum my internet has been insanely slow all day and it’s impeding my work. Why is this?
- honeygirl (@kukuberries) reported
@Ask_Spectrum No way! I will never ever go back to Spectrum! You have the worst customer service and you just rip everyone off! if that's not enough, you make it worst by sending all kinds of junk mail & begging us to sign up! Stop mailing the junk mail Spectrum. We don't want your business!
- Zadidoll (@zadidoll) reported
Furthermore, the @GetSpectrum director of operations was blowing off the fact that the tech was rude & dismissive of her concerns to let him. Turns out she was right for refusing him entry!
- Sleet Ryker (@RykerHoundoom) reported
@Rekowolf @GetSpectrum Damn.. Where are you at? Is there other ISPs you can choose there?
