Pay It Forward Champion,
Thank you for taking the time to come to Landstuhl Regional Medical Center to offer your expertise and experience while we officially launch MHS GENESIS. In this folder you will find a wealth of information that will assist you during your time in Germany.
Our team here has worked tirelessly over the last year to get to this point, and we look forward to learning from your experiences and making this transition a successful one for our staff and patients. I ask three things of you while you’re here:
Be thoughtful with your feedback.
Be transparent with your experiences.
Be kind when recognizing our stress points.
Thank you again for taking the time away from your family and friends to help us through this transition. With your assistance, I am confident our transition to MHS GENESIS will be a success.
COL Theodore R. Brown
COL, MC
Commanding
LRMC Command Team
COL Theodore Brown CSM Omar Mascarenas
Deputy Commanding Officer (DCO)
COL Brian Bender
Deputy Commander for Clinical Services (DCCS) / Chief Medical Officer (CMO)
Col Christine Campbell
Deputy Commander for Patient Care Services (DCPS) / Chief Nursing Officer (CNO)
COL Donald Kimbler
Deputy Commander for Administration (DCA)
LTC Mark Jones
Deputy Commander for Dental Services (DCDS)
LTC James Giesen
Director of Quality and Safety (DQS)
Dr. Daniel Marino
86TH Medical Squadron (MDS)
Col Irene Folaron SMSgt Shanaysha Evans
Deployed Warrior Medical Management Center (DWMMC) - 7456th MORU
COL Paul Carsen MSG Stephen Clark
Emergency Services
110 - Police - Dialing "110" from any phone line (cell, commercial or DSN) will connect to emergency services.
112 - Fire / Ambulance & Paramedics
0631-536-6060 -MP Desk (Emergency)
0631-536-7070 / 7002 / 8005 - MP Desk (Non-Emergent)
MHS GENESIS Go Live
855-975-0117 -Ticket Submission (Super Users / Department Leads)
06371-9464-0620 / 0623 & DSN: 590-0620 / 0623- Hardware Hotline (Super Users)
06371-9464-7700 / DSN 590-7700 - Workflow / Training Support
(Vocera “GENESIS HELP”)
LRMC Info
4 Corners/LRMC Information Desk/Staff Duty Desk 24/7
From within LRMC (DSN) - 590-4100 +011
From local phone - 06371-9464-4100
From US cell phone- 011-49-06371-9464-4100
+49 Germany country code
General
REMINDER: Anyone who is driving in Germany is always subject to a blood test. In Germany, theblood-alcohol limit is 0.5 mg of alcohol per mm of blood. Additionally,checkpoints are common near military installations and near Kaiserslautern, Ramstein, and Landstuhl on nights and weekends.
KMC ARMED FORCES AGAINST DRUNK DRIVING (AADD)
0152-5172-3356Friday & Saturday 10pm-4am
Germany has stict laws which contradict the common ride-sharing model, i.e. no Uber/Lyft servicesin Germany
Taxi Services are available - Use the Find-It-Guide Website to search for a Taxi
HOW TO MAKE CALLS FROM VOIP (DSN) PHONES
To dial out, dial 99 and then the number as if you’re calling from a German phone.
To show your caller ID, dial 88 instead of 99.
Examples:
US number: 99 001 555 123 4567
German number: 99 06371 123 4567
German number, show caller ID: 88 06371 123 4567
Army Health Clinics
U.S. Army Health Clinic Baumholder
U.S. Army Health Clinic Brussels
U.S. Army Health Clinic Kaiserslautern
SHAPE Healthcare Facility
U.S. Army Health Clinic Vicenza
U.S. Army Health Clinic Wiesbaden
COL Brian Bender
LTC Noe Muniz
COL Lee Bryan (retired)
Jill Brutsman
Emily Sumbad
Dr. Angela Karnes-Padron
MAJ Tanya Bolden
MAJ Denise Peaco*ck
Mr. Rakim Perkins
Mr. Derrick Riley
Mr. Marcello Buckner
MHS GENESIS Team Org email
usarmy.landstuhl.medcom-lrmc.mbx.lrmc-mhs-genesis-project-team@health.mil
| Division | Bldg | Ward/Floor | Entrance | Parking I | Parking II |
|---|---|---|---|---|---|
OUTPATIENT | |||||
| ADDICTION MED INTENSIVE OUTPT (AMIOP) | 3759 | 3C | B, D, E | P4 | P5 |
| ALLERGY/IMMUNIZATION CLINIC | 3768 | 10D | O,T | P2 | P1 |
| ANESTHESIOLOGY SERVICE | 3711 | 3rd Floor | A | P3 | P4 |
| AUDIOLOGY CLINIC | 3766 | 15A | U | P2 | P3 |
| BEHAVIORAL HEALTH PLATFORM | 3758 | 2A | B,D | P4 | P5 |
| BRACE SHOP | 3768 | 10A | O,T | P2 | P1 |
| CARDIAC CATH LAB | 3711 | 2nd Floor | A | P3 | P4 |
| EVOLUTION | 2C | B,D | P4 | P5 | |
| NEUROPSYCHOLOGY | 3758 | 2C | B,D | P4 | P5 |
| CARDIOLOGY CLINIC | 3761 | 5D | B,D,E | P4 | P5 |
| CHILD & FAMILY BH SVC (CAFBHS) | 3757 | 1C, 1D | B,D | P4 | P5 |
| DENTAL/ORAL SURGERY CLINIC | 3772 | 14B | Q | P1 | |
| DERMATOLOGY CLINIC | 3769 | 11C / D | P, T | P2 | P1 |
| DWMMC PATIENT PERSONNEL CLINIC | 3711 | 1st Floor | A | P3 | P4 |
| EMERGENCY MEDICINE | 3711 | 1st Floor | A | P3 | P4 |
| ENDOCRINOLOGY CLINIC | 3759 | 3A | B, D, E | P4 | P5 |
| ENHANCED ACCESS CLINIC | 3757 | 1F | C | P5 | |
| ENT CLINIC | 3770 | 12C | R, P, T | P2 | P1 |
| FAMILY ADVOCACY PROGRAM (FAP) | 3757 | 1D | B,D | P4 | P5 |
| FAMILY HEALTH CLINIC | 3757 | 1A, 1B | B,D | P4 | P5 |
| GASTROENTEROLOGY | 3771 | 13B | R, P, T | P2 | P1 |
| GENERAL SURGERY CLINIC | 3772 | 14A | Q | P1 | |
| INFECTIOUS DISEASE CLINIC | 3759 | 3A | B, D, E | P4 | P5 |
| INTERNAL MEDICINE CLINIC | 3761 | 5A | B,D,E | P4 | P5 |
| MULTI-DISCIPLINARY OUTPT BH (MULTI-D) | 3757 | 1C | B,D | P4 | P5 |
| NEUROLOGY CLINIC | 3762 | 6A, 6C | B,D,E,F | P4 | P5 |
| NEUROSURGERY CLINIC | 3767 | 9D | N,O, K | P1 | P7 |
| NUTRITION CARE DIVISION | 3775 | DFAC | I, J, K, H | P1 | P7, P6 |
| OB/GYN CLINIC | 3763 | 7B,E,F | G,F,B | P4 | P5 |
| OCCUPATIONAL THERAPY CLINIC | 3770 | 12A | R, P, T | P2 | P1 |
| ONCOLOGY/HEMATOLOGY CLINIC | 3759 | 3A | B, D, E | P4 | P5 |
| OPERATING ROOM | 3711 | 3rd Floor | A | P3 | P4 |
| OPHTHALMOLOGY CLINIC | 3769 | 11B / F | P, T | P2 | P1 |
| OPTICAL SHOP | 3769 | 11A | P, T | P2 | P1 |
| OPTOMETRY CLINIC | 3769 | 11B / F | P, T | P2 | P1 |
| ORTHOPEDIC CAST CLINIC | 3768 | 10A, B, F | O,T | P2 | P1 |
| PAIN MANAGEMENT CLINIC | 3767 | 9D | N,O, K | P1 | P7 |
| PEDIATRIC CLINIC | 3767 | 9A, 9F | N,O, K | P1 | P7 |
| PHYSICAL THERAPY CLINIC | 3770 | 12A | R, P, T | P2 | P1 |
| PLASTIC SURGERY CLINIC | 3772 | 14B | Q | P1 | |
| PODIATRY CLINIC | 3768 | 10A, B | O,T | P2 | P1 |
| PRE ADMISSION UNIT | 3711 | 3rd Floor | A | P3 | P4 |
| RECOVERY ROOM | 3711 | 3rd Floor | A | P3 | P4 |
| PULMONARY CLINIC | 3761 | 5C | B,D,E | P4 | P5 |
| RESPIRATORY DISEASE CLINIC | 3760 | 3B | B, D, E | P4 | P5 |
| RESPIRATORY THERAPY | 3761 | 5C | B,D,E | P4 | P5 |
| RHEUMATOLOGY CLINIC | 3759 | 3A | B, D, E | P4 | P5 |
| SAME DAY SURGERY CLINIC | 3711 | 3rd Floor | A | P3 | P4 |
| SLEEP LAB | 3772 | 14 D | Q | P1 | |
| SPEECH PATHOLOGY CLINIC | 3766 | 15A | U | P2 | P3 |
| UROLOGY CLINIC | 3764 | 8B | G | P5 | |
INPATIENT | |||||
| INPATIENT PSYCHIATRY | 3767 | 9C | N,O, K | P1 | P7 |
| INTENSIVE CARE UNIT (ICU) | 3711 | 3rd Floor | A | P3 | P4 |
| LABOR AND DELIVERY | 3711 | 2nd Floor | A | P3 | P4 |
| MED SURG NURSING | 3764 | 8D | G | P5 | |
| MED SURG NURSING | 3768 | 10D | O,T | P2 | P1 |
| MED SURG NURSING | 3711 | 13D | R, P, T | P2 | P1 |
| MOTHER-BABY UNIT | 3763 | 7D | G,F,B | P4 | P5 |
| NEONATAL INTENSIVE CARE UNIT (NICU) | 3711 | 2nd Floor | A | P3 | P4 |
| PEDIATRIC INPATIENT | 3762 | 6D | N,O, K | P1 | P7 |
| PEDS-MEDSURG | 3762 | 6D | B,D,E,F | P4 | P5 |
LAB, PHARMACY, RADIOLOGY | |||||
| CT SCAN | 3711 | 1st Floor | A | P3 | P4 |
| LABORATORY (BLOOD DRAW) | 3711 | 2nd Floor | A | P3 | P4 |
| MAGNETIC RESONANCE IMAGING (MRI) | 3762 | 6F | B,D,E,F | P4 | P5 |
| NUCLEAR MEDICINE | 3762 | 6B | B,D,E,F | P4 | P5 |
| PATHOLOGY | 3711 | 2nd Floor | A | P3 | P4 |
| PHARMACY --OUTPATIENT | 3767 | 9B | N,O, K | P1 | P7 |
| PHARMACY-- INPATIENT | 3767 | 9B | N,O, K | P1 | P7 |
| RADIOLOGY | 3711 | 1st Floor | A | P3 | P4 |
| ULTRASOUND | 3711 | 1st Floor | A | P3 | P4 |
ADMINSTRATIVE SERVICES | |||||
| 4-CORNERS INFORMATION DESK | 3765 | 1st Floor | G,H,W | P5 | |
| 86TH MEDICAL SQUADRON | 3766 | 15E | U | P2 | P3 |
| AAFES (PX) | 3774 | 1st Floor | J, K, L | P1 | P7 |
| AMERICAN RED CROSS | 3776 | 1st Floor | H, I | P5 | P6 |
| CHAPLAIN | 3765 | 1st Floor | G,H,W | P5 | |
| COMMUNITY BANK | 3774 | 1st Floor | J, K, L | P1 | P7 |
| CREDENTIALS OFFICE | 3766 | 15E | U | P2 | P3 |
| CUSTODIAL SERVICES | 3761 | 5B | B,D,E | P4 | P5 |
| DEPUTY CONFERENCE ROOM | 3766 | 15A, E | U | P2 | P3 |
| DWMMC PATIENT PERSONNEL ADMIN | 3766 | 15B | U, V | P2 | P3 |
| FOOD COURT | 3774 | 1st Floor | J, K, L | P1 | P7 |
| HEATON AUDITORIUM | 3774 | 1st Floor | J, K, L | P1 | P7 |
| INDUSTRIAL HYGIENE DIVISION | 3760 | 4D | D,E | P4 | P5 |
| INFECTION CONTROL | 3760 | 4D | D,E | P4 | P5 |
| INPATIENT MEDICAL RECORD/CODING | 3758 | 2A | B,D | P4 | P5 |
| LINEN SERVICE BRANCH | 3761 | 5B | B,D,E | P4 | P5 |
| MARINE CORPS SSPST | 3766 | 15B | U, V | P2 | P3 |
| MEDICAL LIBRARY | 3776 | 1st Floor | H, I | P5 | P6 |
| MEDICAL MAINTENANCE OFFICE SUPPLIES | 3760 | 4B | D,E | P4 | P5 |
| NAVY LIAISON OFFICE | 3766 | 15 C | U | P2 | P3 |
| OPERATION & TRAINING DIVISION | 3760 | 4D | D,E | P4 | P5 |
| OUTPATIENT MEDICAL RECORDS | 3766 | 15 C | U | P2 | P3 |
| PATIENT ADMINISTRATION | 3766 | 15 C | U | P2 | P3 |
| QUALITY ASSURANCE PROGRAM | 3766 | 15E | U | P2 | P3 |
| TELE-HEALTH | 3760 | 4D | D,E | P4 | P5 |
| SATO TRAVEL OFFICE | 3776 | 1st Floor | H, I | P5 | P6 |
| STERILE PROCESSING DEPARTMENT | 3711 | 1st Floor | A | P3 | P4 |
| USSOCOM LNO SPST | 3766 | 15B | U, V | P2 | P3 |
| WOUNDED WARRIOR PAY OFFICE | 3766 | 15A | U | P2 | P3 |
REMARKS
| All A, B, F wings are on the 1st Floor |
| All C,D, E wings are on the 2nd floor |
| Elevator Bldg. 3711 Entrance A Elevator Bldg. 3757 Entrance B or D |
| Elevator Bldg. 3765 Entrance G, H, W or Bldg. 3766 Entrance U |
| Elevator Bldg. 3770 Entrance R |
Main Dining Facility/DFAC
M-F
Breakfast 0600-0830
Lunch 1100-1300
Dinner 1630-1800
Sat & Sun
Breakfast 0700-090
Lunch 1100-1300
Dinner 1600-1800
LRMC Food Court
Burger King, Duncan Donuts, Subway
M-F 0700-1700
Java Café
M-F 0630-1300
Sat- 0600-1230 (23 Sep only)
LRMC Shopette
M-F 0700-1800
Base Gas Station*
M-F 0600-1800
Sat 0800-1830
Sun 1130-1830
*beer & wine & alcohol under 33% do not need a ration card
*You cannot purchase gas or cigarettes there
All DoD ID cardholders ages 10 and over are required to be registered in the Installation Access Control Systems (IACS) office at Kleber Kaserne.
DoD ID cardholders will need to provide a copy of their orders (if stationed/TDY in Europe) and a second form of government-issued photo ID when registering. The IACS office registers DoD ID cardholders into the IACS system, issues installation passes to contractors, vendors and visitors, and processes installation access rosters for special events or persons who need short term access but are not eligible for an installation pass.
All non-DoD ID cardholders who request access to a U.S. military installation are required to either be escorted by a DoD ID cardholder at all times, be on an approved access roster, or be issued an installation pass.
Sponsors (DoD ID cardholders) must request installation passes on Army Europe (AE) Form 190-16A
Pass requests need to be submitted to the appropriate IACS office distro list (Kaiserslautern or Baumholder) via encrypted email from an official email address (eu.dodea.edu.gov.mil.NATO).
Authorized sponsors unable to send encrypted emails may use the DOD SAFE site to submit application packets.
The application packet needs to include the application and all supporting documents.
Packets must be received a minimum of three business days prior to the applicant coming by the IACS Office.
